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Tuesday, March 23, 2010

Crafting a Knowledge Management Results Framework

Managing for results requires a coherent framework for strategic planning, management, and communications based on continuous learning and accountability. Results frameworks improve management effectiveness by defining realistic expected results, monitoring progress toward their achievement, integrating lessons into decisions, and reporting on performance. (No. 80 | March 2010)

Read the paper [ PDF: 546kb | 11 pages ]

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